Refund policy

REFUND POLICY

We do not have a refund policy as the products we sell are perishable goods.

We also cannot accept returns on gift cards.

You can always contact us for any return question at zac@thekettlegourmet.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

Should there be a need for exchanges, you may contact us at zac@thekettlegourmet.com or Whatsapp +65 80200741. We will evaluate the issue and determine whether an exchange is valid before proceeding with the exchange.